How we work


Customers have two options when purchasing an experience from RedBalloon which means double the opportunity for sales for you.

Option 1 - Book Now 
Customers can book a date straight away for the experience they purchase and this will be confirmed immediately in your integrated availability system.

Option 2 - Buy a Voucher

The option to purchase an experience as a gift, where the voucher must be booked and taken over a 12 month period. Should an experience voucher not be used in the first 12 months, the recipient will be issued a credit valid for a further 2 years. 

After 12 months from the purchase date, if the price of the experience has increased, an additional amount will need to be paid at the time of booking. If the experience is no longer available a RedBalloon Account Credit will be provided for the amount paid for the voucher.



  • We bring you new customers and offer new marketing channels
  • We list top quality experiences
  • We sell at standard prices
  • We pay you before the customer arrives
  • We have a supplier hub to assist you in managing your products and bookings
  • we share verified customer reviews
  • We have a full support team


  • We don't charge set up costs or ongoing fees
  • We don't sell poor quality experiences
  • We don't sign up every experience in every location
  • We don't focus on discounting 


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