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Managing block out dates

For products with block-out periods, eg Christmas or winter, we advise that you update your product listing/s to advise customers of your operating period as well as updating your availability calendar. 

To ensure you do not receive booking requests on a particular day simply leave this date or time period without any availability and this will instantly prevent customers booking in on this day.


If you are closing for an extended period (eg. refurbishment) please contact us at businesspartners@redballoon.com.au so we can temporarily unpublish your products. We promise our customers that you will get back to them within 48 hours of them redeeming their voucher so the sooner you can update us the better.

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