How to update Public Liability Insurance

A copy of your current Public Liability Insurance Certificate is required to be on file in order for your products to be on sale with RedBalloon.

If your insurance expires before you upload a copy of your renewed policy document your products will be temporarily removed from the site, and you will be blocked from accessing new bookings until the updated document is received.

How to update:


1. Click the user icon in the top right corner of the Supplier Hub. Select 'Insurance' from the dropdown tab.


2. Update details and upload a PDF or image of your certificate. Note that all updates will be recorded in your account


3. Your policy document will be reviewed and approved by a member of the team


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